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| frequently asked questions |
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Can the pharmacy mail medications to international locations ?
Yes We ship Internationally to North & South America, East & West Europe, Middle East, Southeast Asia and Australia (we do not ship to Africa, Norway, Sweden & Canada). Customs has the discretionary power to allow a 90-day supply with a 90-day refill. There are no restrictions on the number of prescriptions. Please have a look at our Shipping Policy Page For Prices.
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Why are prescription prices so low ?
The government puts a limit as to how much pharmaceutical manufacturers can charge for brand-name drugs when they are approved and caps subsequent price increases. We have been supplying medicines in the local market for 25 years, we now supply direct from the manufacturer to the consumer all the middle men are cut out. "THAT IS WHY WE SUPPLY AT SUCH LOW RATES" We guarantee that you are receiving genuine products and supplies. We promise you that all our medicines have the same effectiveness as the medicines you buy at your local pharmacy. Check Prescription Prices.
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How much money will I save ?
Most patients save 40-80%, which can be hundreds of dollars per order.
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Do you require a prescription ?
We Prefer that you have a Valid Prescription by agreeing to the terms and conditions of the site you attest that you have a prescription or will obtain one by your physician in your country of residence, In order to fulfill your medical needs, our licensed physician upon request reviews each patient’s medical history, and issues a prescription. Thus, for each order we can legally fill and ship your prescription in a discreet package that assures your confidentiality and privacy
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What is your refund policy ?
Returns and replacements. If an order does not arrive within the specified delivery time, the customer is eligible for a refund or a reshipment. If your order was split up, and one or more of the shipments is missing 30 days or more from the date of order, we will reship the missing part(s).
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How will the charge appear on my credit card statement ?
Superdrugsaver is a subsidiary of Veri-Pay.com 866-972-8765. You will see a charge as follows "www.ctopay.cc001-NN SUBEI NETWORK S&T LTD"
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Are International drugs the same as what I get from my local pharmacy ?
Yes. Some drugs have different brand names. Generic medications are the same as brand names but tend to be much cheaper. If your medication is not available or is available only in a different form, we will notify you. The medications are shipped from Superdrugsaver facility. Note, the medications are packaged in unmarked paper envelopes with the customs declaration forms attached including the Generic Brand Names not the USA Brand Names.
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If I don't see my prescription medication on your price list, does that mean you don't carry it ?
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How long will it take for me to receive my prescriptions by mail?
Please allow 7-15 business days for express mail & 10-20 business Days for Standard mail for delivery for regular shipping. Please visit our shipping policy page for complete details. Shipping Policy
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What is your return policy ?
The International College of Pharmacists states that once a medication has left the pharmacy, it cannot be returned for any reason - Bylaw 5 (33. subsection 1)
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What happens if I cancel my order ?
If the consultation from Superdrugsaver has been done there will be a $20 US cancellation fee.
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Is Superdrugsaver a pharmacy ?
No. Superdrugsaver is a pharmacy intermediary. Your prescription is filled at one of our associated certified pharmacies by a registered pharmacist with a license and mailed to your home.
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What do you accept for payments ?
Superdrugsaver accepts Visa Card & Mini Teller Payments.
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Do you dispense controlled substances ?
No. We do not dispense any controlled substance.
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Do you have any ordering requirements ?
If the patient is under 18 years of age, the order form must be co-signed by the patient's legal guardian.
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Can I ship to an Alternate Shipping Address ?
Yes you may ship to an alternate address, but further steps are required to complete the formality. You would be required to fill out a Credit card verification form that is required to be Faxed or emailed in. The Form will be emailed to you after successfully placing the order. You may also download the same from http://support.medhubonline.com/index.php
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Why is My Order on Hold ?
We take great pride in customer's Credit Card security and in preventing credit card fraud. If your order is off high value or is being shipped to an alternate address we might put your order on hold for further verification. Please visit http://support.medhubonline.com/index.php
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My order has entered Customs -- does this mean that it has been seized, or that I will not receive it ?
Please note that ALL orders are processed by Customs -- it does not mean that you will not receive your meds. Usually the parcels are cleared in 2-4 days, but sometimes it takes upto 10-12 days to be released from Customs
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Will I have to pay any Customs Duties ?
You may need to pay Customs Duties, as per the Regulations in your country. Shopeastwest is NOT LIABLE to refund any amount paid by you towards Customs Duties, or any other duties of any sort.
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What is the Mini Teller & How do I obtain one?
The Miniteller is a personal ATM (device) that allows you to make direct payments from your bank account to your favorite online merchants, all from the comfort of your own home with the utmost security. You can get one from http://www.miniteller.com/buyme.html
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Why are you not Shipping to Canada?
Due to a heightened level of security, and now that all medical parcels that are shipped from overseas are being returned to sender, we have temporarily stopped all shipments to Canada.
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| Discount Code: frequently asked questions |
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What are discount codes ?
Discount codes (also known as voucher codes, promotional codes, discount vouchers, shop codes, coupons etc.) are the online equivalent of in-store coupons and usually consist of a trigger word, number or a combination of both and they can save you money when shopping online. The saving is typically a percentage discount, a fixed amount, free delivery or flat discount.
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Who can use discount codes ?
Discount codes may be valid for various categories of customers, and at different times -
1. First order only.
2. Second order only.
3. For high order value – for our regular customers.
4. For purchasing product from particular category.
5. Festive promotional codes.
6. Monthly promotional codes for regular customers.
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How do I use discount codes ?
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Live Support +1 (646) 502-8606 UK Contact: +44 20 7558 8172 (Mon-Fri 9.00 am to 4.00 pm EST) |
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Special Disclaimer : Images used above represent popular brands and are not the same shipped by us. We ship FDA approved generic drugs.
Trademark names on this site may include Viagra, Cialis and Levitra and are the property of each trademark holder and may include brand names such as Viagra, Cialis and Levitra. We do not claim to be affiliated with the manufactures of Viagra, Cialis and Levitra. Brand name products such as Viagra are made by Pfizer, Cialis is made by Lilly and Levitra is made by Bayer. This online pharmacy simply sells Viagra, Cialis and Levitra and is not associated with the manufactures of Viagra, Cialis and Levitra. You will find generic alternatives to Viagra, Cialis and Levitra at this site but the site is not affiliated with Viagra, Cialis and Levitra.
The contents given on this page are indicative of the symptoms and reactions of the diseases listed above; they are not conclusive. Information given on this page is not a substitute for the advice/treatment given by a psychiatrist/physician/pediatrician.In the event you, or any member in your family, happen to suffer from any of the above illnesses, please consult a doctor at once. |
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All rights reserved. All trademarks and registered trademarks are of their respective companies. SuperDrugSaver accepts all North American issued bank cards using the most popular banking networks. |
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